Order Processing and Dispatch
- Orders are typically processed within 5 business days from the date of purchase, excluding weekends and holidays.
- Dispatch times may vary based on product availability, customization requirements, and other factors. Please check the product page for specific dispatch information.
Shipment Methods
- We offer standard and express shipping options. The available methods and associated costs will be displayed during the checkout process.
Estimated Delivery Times
- Estimated delivery times are provided during the checkout process and are based on the selected shipping method and destination.
- Delays may occur due to factors beyond our control, such as customs processing, weather conditions, or other unforeseen circumstances.
Delivery Partners
- We partner with reputable shipping carriers to ensure reliable and timely delivery.
- Once your order is dispatched, we are not responsible for any delays or issues caused by the shipping carrier.
Delivery Address
- It is the responsibility of the customer to provide an accurate and complete delivery address. We are not liable for orders shipped to incorrectly provided addresses.
- Delivery address cannot be changed after placing an order.
Delivery Confirmation
- A delivery confirmation email will be sent once your order has been successfully delivered. Please check your provided email address for this notification.
Failed Delivery Attempts
- If the delivery is unsuccessful due to the recipient not being available or other reasons, the shipping carrier will leave a notification with further instructions for redelivery or pickup.
Lost or Damaged Shipments
- In the rare event that your order is lost or damaged during transit, please contact us to initiate an investigation and resolution.
Changes to this Policy
- We reserve the right to update or modify this Dispatch and Delivery Policy at any time without prior notice. Changes will be effective upon posting on our website.
Contact Information
- If you have any questions or concerns about our dispatch and delivery policy, please contact us.